Our Support Commitment
Our Support Commitment is based on three elements:
Our customer service technicians are trained in all aspects of service regarding our CNC and Die Casting Machinery. We also have a dedicated parts department to help you with the ordering process as well as assisting you in determining the parts you require.
Call 616.796.0777 today!
Jason Johnson, Spare Parts Customer Support Manager – Jason has been in manufacturing for 25+ years. He joined the LK team in 2014 as Purchasing/Warehouse Manager and handles all of our customer spare parts orders and service issues.
David Eblen, Engineer/Service Manager – David joined LK in 2015 and has 25+ years experience with LK Machinery.
We have many parts that are common to several brands of die cast and CNC machines on the market today. Because of our global purchasing power, we can offer these parts at or below the market prices that you are paying now. Not only are our prices competitive, we are very responsive as well. This creates a “one stop shopping” convenience and allows you to reduce your inventory costs. So, keep us in mind when you need to update your inventory.
We have analyzed the materials required for each machine and maintain an inventory of those parts that may not be readily available. We can also provide you with around the clock telephone support as well as on site technical services.